Information on the documents

Submission of a request:

• by post (Gedimino Avenue 11 Vilnius)
• by email ([email protected])
• on the website ‘eCitizen’ (www.epilietis.lrv.lt)
• or by coming in person to the Citizens’ Helpdesk (Gedimino Avenue 11)

Request requirements:
please specify in your request:

• your full name
• contact details for communication
• whether you need access to the original document upon your arrival at the Office of the Government
• whether you will need a copy or an extract of the document and how you are willing to get it (you will come in person to pick it up or you wish to have it sent to you by post or e-mail)
• whether you would like to have your copy or extract certified or stamped

Registration:
you can make a phone call to find out if your application has been received and registered at: +370 706 6 739 or +370 706 63707.

Acknowledgment of receipt:
at your request, we will send you an acknowledgment of receipt within three working days from the date of registration of your request at the Office of the Government, to the address or email specified by you, except the cases were the request is met immediately.

Procession time:
your request will be examined within 20 working days at the latest. Should the examination of your request require more time, we will notify you immediately of the reasons for extending the time for its examination.

Responding to a request:
we will respond to your request in the official language and in the form in which it was submitted, unless otherwise specified by you.

Please contact – Document Management Unit
Eglė Šaltmerienė
+370 706 63767
[email protected]